Privacy Policy
1. What we collect
Account details (name, company, contact email, phone), billing information, identity verification records, and technical logs required to operate the service (connection metadata, provisioning records, support tickets).
2. Why we collect it
To verify eligibility, provision and support hardware, issue invoices, prevent abuse, and meet legal obligations. We do not sell personal data.
3. What we do not inspect
Content on your machine belongs to you. We do not inspect files or traffic except where required to investigate a reported abuse case or comply with a lawful request.
4. Sharing
We share data with the datacenter, payment processors and identity verification providers only to the extent needed to deliver the service, under confidentiality obligations.
5. Retention
Account and billing records are retained as required by accounting law. Machine images are destroyed on termination. Support tickets are retained for 24 months.
6. Security
Access to systems is role-based and logged. Tenant networks are isolated. Credentials are stored hashed where applicable.
7. Your rights
You may request access, correction or deletion of your personal data by writing to sales@togee.cn. We respond within 30 days.
8. Cookies
This website uses no advertising cookies. Any analytics are aggregate and do not identify individuals.
9. Contact
Privacy questions: sales@togee.cn.