Terms of Service
1. Service
Togee Mac Cloud provides dedicated Apple Mac mini hardware located in a United States datacenter, together with network connectivity, power and remote access. Optional AI workspace seats may be included in certain plans.
2. Eligibility and verification
Applicants must complete identity verification before provisioning. Business applicants provide company registration details. We may decline an application without stating a reason, and no payment is taken before a quote is confirmed.
3. Term, deposit and renewal
Plans are offered monthly, quarterly or annually. A one-month deposit is payable at signing and is applied to the final invoice, net of any outstanding charges. Renewals are invoiced in advance. Late payment may result in suspension after notice.
4. Acceptable use
The hardware may not be used for illegal activity, unsolicited bulk messaging, attacks against third parties, distribution of malware, or cryptocurrency mining. Use must comply with the terms of any third-party service accessed from the machine.
5. Access and security
You are responsible for credentials issued to you and for activity on the machine. Access is provided through hardware KVM and standard remote protocols. We may access the machine for support, recovery or investigation of abuse.
6. Availability and support
We target 99.9% monthly availability for network and power. Hardware failures are remediated by replacement. Support covers disconnection and platform issues; application-level configuration remains your responsibility.
7. Data
Data on the machine belongs to you. On termination, the machine is re-imaged and all data is destroyed. Export your data before the end of the term; we do not retain backups of tenant data.
8. Suspension and termination
We may suspend service for non-payment, security risk or breach of acceptable use. Either party may terminate at the end of a billing period with reasonable notice. Prepaid unused full months are refunded pro rata, excluding the deposit offset.
9. Liability
To the extent permitted by law, our aggregate liability is limited to the fees paid in the three months preceding the claim. We are not liable for indirect or consequential loss, including lost profits or data.
10. Governing law
These terms are governed by the laws of the People's Republic of China, without prejudice to mandatory consumer protections in your place of residence.
11. Contact
Questions about these terms: sales@togee.cn.